SHIPPING & HANDLING
We will endeavour to ship your goods as soon as possible following confirmation of your order. Shipment confirmation with tracking information will be emailed to you once your order has been processed.
Please note that during peak holiday periods there may be slight delivery delays – if you have any questions or concerns about your delivery, please email us at firstname.lastname@example.org or call 226-350-1662
RATES - DOMESTIC DELIVERY
Free shipping for all Windsor, Ontario & Detroit, Michigan addresses. Type in the code 'local' at checkout.
$10 Flat Rate for Canadian and US domestic orders
We offer free shipping on all orders $100 and above.
RATES - INTERNATIONAL DELIVERY
International shipping rates will be calculated at checkout and is weight-based.
ONLINE RETURNS POLICY
We will happily accept returns on full priced items within 7 days of receiving your order for an exchange, credit note or refund. All items must be unused and in original condition with tags attached.
All footwear must have original, undamaged shoeboxes with no sole markings or scratches
Swimwear will not be accepted for return or exchange if the hygiene strip as been removed or tampered with in any way.
We do not accept returns or exchanges on sale items unless faulty.
HOW DO I RETURN AN ITEM?
To return in store:
Visit us in store within 7 days of receiving your order and we will assist you with an exchange, credit note or refund in line with the policy outlined above.
To return via post:
Within 7 days of receiving your order, email us at email@example.com with your order number and a brief explanation of your return/exchange. We will then issue you with a Returns Authorisation Number (RAN) and instructions on how to return your order.
All items are to be returned within 7 days from the date of issue of your RAN. Items received after the 7-day time frame will be assessed at our discretion. Items returned without an RAN will not be accepted and will be returned at your expense.
All items returned to Pressure Drop are the responsibility of the purchaser. We recommend that you post your return via registered post to avoid lost parcels and ensure proof of return.
Please send your returned goods along with valid RAN to:
1055 Drouillard Rd.
Windsor ON N8Y 2P9