SHIPPING & HANDLING
We will endeavour to ship your goods as soon as possible following confirmation of your order. Shipment confirmation with tracking information will be emailed to you once your order has been processed.
Please note that during peak holiday periods there may be slight delivery delays – if you have any questions or concerns about your delivery, please email us at email@example.com or call 226-350-1662.
RATES - DOMESTIC DELIVERY
We use Canada Post and the US Postal Service for shipping and their rates will apply. We offer free shipping across North America on all orders $150 and above.
RATES - INTERNATIONAL DELIVERY
International shipping rates will be calculated at checkout and is weight-based.
ONLINE RETURNS POLICY
We will happily accept returns on full priced items within 7 days of receiving your order for an exchange, credit note, or refund. All items must be unused and in original condition with tags attached.
All footwear must have original, undamaged shoeboxes with no sole markings or scratches
Swimwear will not be accepted for return or exchange if the hygiene strip as been removed or tampered with in any way.
We do not accept returns or exchanges on sale items unless faulty.
HOW DO I RETURN AN ITEM?
To return in store:
Visit us in store within 7 days of receiving your order and we will assist you with an exchange, credit note or refund in line with the policy outlined above.
To return via post:
Within 7 days of receiving your order, email us at firstname.lastname@example.org with your order number and a brief explanation of your return/exchange. We will reply to your message with instructions on how to return your order.
All items are to be returned within 7 days from the date you receive confirmation from us. Items received after the 7-day time frame will be assessed at our discretion.
All items returned to Pressure Drop are the responsibility of the purchaser. We recommend that you post your return via registered post to avoid lost parcels and ensure proof of return.
Please send your returned goods to:
1055 Drouillard Road
Windsor, ON N8Y 2P9